Sydney’s M1 metro line has carried more than 100 million passenger trips since the City section opened below the CBD in August 2024, cementing the service as a popular and reliable way to travel across the harbour city.
Services have achieved an average 99.64 per cent on-time running, while customer satisfaction remains at 98 per cent or higher.
Key highlights since opening include:
- Average 212,900 weekday trips
- Peak month weekday trips: 254,500
- 2,650 weekly metro services
- 10.17 million kilometres travelled—equivalent to 13 return trips to the moon
- Most popular travel times: Tuesday to Thursday, 8am to 9am
- Most popular trip: Sydenham to Central
- Busiest city station: Martin Place, with 25,400 weekday trips, overtaking Central Station
The milestone coincides with ongoing work on the Southwest Metro, which will extend services beyond Sydenham to Bankstown later this year. The expansion will add 13.5 kilometres of metro rail and upgrade ten southwest stations, reducing travel times and improving connectivity across Sydney.
Travel time savings on the Southwest Metro will include:
- Bankstown to Central: 28 minutes, up to six minutes faster
- Belmore to Gadigal: 22 minutes, up to 14 minutes faster
- Dulwich Hill to Victoria Cross: 21 minutes, up to 31 minutes faster
- Canterbury to Chatswood: 31 minutes, up to 23 minutes faster
- Campsie to Macquarie University: 44 minutes, up to 17 minutes faster
Conversion of the former 130-year-old T3 Bankstown line is 80 per cent complete. Stations are receiving final fit-out works, including 69.5 per cent of tiling, installation of all 130 passenger information displays and help points, 91 CCTV cameras, and 85 per cent completion of platform screen door testing.
On-track testing is also advancing, with two trains currently testing and simulated passenger trials underway, ahead of additional trains joining the program.
To facilitate integration of the M1 line with Southwest Metro, planned full-line closures will occur on weekends 21-22 February, 7-8 March, and 21-22 March.
